Contact
Frequently Asked Questions
Please read our FAQ before sending us a message.
We aim to ship all orders out within 24 hours of receiving payment. Orders will be shipped discretely using Royal Mail tracking.
We’re currently only accepting bank transfer, due to the nature of products that we sell, we have a track record across many years of helping our customers.
If you cannot find the information on the product page, please feel free to email us on in**@uk*************.is or fill in the form on this page, our team pick up messages quickly so will respond in good time.
Absolutely! We care about customer privacy, therefore we will never share any information with 3rd parties and you even have the option to delete information we hold about you via your online account.
When we see the order, it will only be fulfilled when we’ve allocated the bank transfer payment against it. You will always need to put the order number in the reference field.
Yes, this will happen automatically – our system will send you the order confirmation which you will use as the receipt and reference to contact us.
Send us an email
Feel free to fill in the form below and one of our health care customer service members will get back to you as soon as possible in working hours.